> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mitu.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice Commerce

> Transform your phone line into a smart channel for orders and payments

Takes orders and processes payments from customers 24/7 through your phone line. Your MituAI number listens, understands, and responds like a trained representative, handling customer interactions naturally.

## What It Does

* Takes new orders and confirms details
* Checks product or service availability
* Generates payment accounts for each transaction
* Shares payment details instantly through WhatsApp or SMS
* Books appointments or reservations in real-time

## How It Works

Connect your MituAI number to your catalog. When customers call, the voice greets them and can take orders, answer questions, process payments, and complete transactions—all within a single conversation.

**Example**: A restaurant connects its MituAI number to its catalog. When a customer calls, the voice greets them with "Welcome to Tasty Eats. Would you like to make a reservation or place an order for delivery?" If the customer orders, MituAI reads the menu, confirms the selection, generates a payment account, sends payment details via WhatsApp or SMS, and finalizes the order, all within the same conversation.

## Benefits

* **24/7 Availability**: Serve customers anytime without additional staff
* **Natural Conversations**: Customers interact through voice, just like talking to a person
* **Complete Transactions**: Orders, payments, and confirmations all in one call
* **Multi-Channel**: Share payment details via WhatsApp, SMS, or voice
* **Real-Time Updates**: Catalog and inventory update automatically

## Getting Started

Connect your MituAI number to your catalog and start taking orders and processing payments through voice conversations.